Smiling conservancy rangers in the field with tracking equipment
support_agent Contact

Plan Your Next Deployment

Request a demo, a quote, or a configuration recommendation β€” the team responds directly from the field headquarters in Kilifi, Kenya.

location_on Offices & Distributors

Where to Reach Us

Headquarters

Kenya

Savannah Tracking Ltd

Bofa Road Plot 563

P.O. Box 721, 80108 Kilifi, Kenya

North America Office

Canada

Savannah Tracking BC Inc

3350 Hwy 20, P.O. Box 107

V0T 1H0 Hagensborg, BC, Canada

Authorized Distributor

Saudi Arabia

Sajilni Saudi

Abi Bakr As Siddiq Rd, Ar Rabi

Riyadh 13316

Authorized Distributor

South Africa

Wildlife Vets South Africa

Ngongoni Game Lodge

1204 Mbombela, South Africa

Request a Demo or Quote

Tell us about your project and the team will get back to you with a recommendation.

Prefer email? info@savannahtracking.com

What to Include

The more we know about your project, the faster we can recommend the right system.

  • check_circle Project location and country
  • check_circle Target species
  • check_circle Number of devices needed
  • check_circle Preferred communications option (GSM, Iridium, LoRa/Kineis)
  • check_circle Expected deployment duration
  • check_circle Support and training needs
support_agent

Response & Support

Support is available during normal Kenyan business hours, with free online tutorial and refresher sessions for all software platforms.

help Quick Answers

Frequently Asked Questions

Looking for more? View the full FAQ.

Can collars work outside mobile network coverage? expand_more

Yes. Depending on model, devices can use GSM, Iridium satellite, LoRa, or Kineis-supported transmission paths. GSM devices buffer data when outside coverage and transmit once the device returns to network coverage.

Can devices be reconfigured after deployment? expand_more

Yes. Full two-way communication allows users to adjust data collection, alarm, and configuration settings through SDM, subject to connectivity and device configuration.

How can users access tracking data? expand_more

Data can be accessed through SDM, the MiSavannah mobile app, Google Earth network links, EarthRanger, Movebank, and API integrations depending on account setup.

What training is available? expand_more

Savannah Tracking offers free online tutorial sessions and refresher sessions, with optional on-site training where clients cover travel, accommodation, and meal costs.